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Glossary

Received on dock

Received on dock is stock that has been counted in but not yet put away. It is in the building and it is not sellable, and a system that cannot tell the two apart will promise it to a customer before a forklift has touched it.

What it is

Received on dock is a state, not a place. Goods have been received against a purchase order, counted, maybe palletized, and they are waiting for putaway. They exist. They are not on a shelf. Until a putaway confirms a location, no picker can be sent for them.

Why it matters

The dock is where two truths overlap: the goods are here, and the goods cannot be sold. A system with one on-hand number collapses the two and starts promising pallets that are still shrink-wrapped by the door. Keeping a dock bucket lets the receipt be honest, the available number stay honest, and the putaway backlog be visible.

A worked example

A container is unloaded at 9 a.m.: 40 pallets received, counted, labeled. At 9:15 the on-hand total went up by 40 pallets’ worth, but available did not move. By 3 p.m. putaway has placed 32; those are now sellable. The eight still on the dock show in the putaway queue, and a sales order that needs one of them waits until it is placed, instead of sending a picker to the door.

How DockingWare does it

DockingWare posts received goods to a received-on-dock bucket that never counts as available, and moves them to pick face or bulk only when a putaway task is confirmed against a real location. The receipt, the pallet and the putaway are three documents on one ledger, and the movement from dock to shelf is a row that names all three.

Questions

Why not make received goods sellable immediately?
Because nobody can pick them yet. They are on a pallet at the door, possibly still being checked. Promising them means an order can be allocated to stock no picker can reach.
How long should goods stay on the dock?
As short as the putaway queue allows. A dock full of received pallets is a sign that putaway is behind, and the system should show that queue rather than hide it in a total.
Is dock stock counted in inventory value?
It is owned and in the building, so for accounting it usually is. For selling it is not. That is exactly why it needs its own bucket.

Related terms

See how DockingWare handles this →